Pre-sales technical support engineer

Full time | Technology category
Shangcheng District, Hangzhou|1-3 years|Undergraduate|Full-time|Recruit 1 person

Job Responsibilities:

1. Responsible for cooperating with sales engineers to formulate product sales plans, including the formulation of product applications and solutions;

2. Solve customer technical questions and other problems encountered in the sales process;

3. Responsible for the live demonstration and trial of the company’s products during the sales process;

4. Establish and maintain a good relationship with customers;

5. Skilled and accurate understanding of the technical indicators and technical performance of the company’s products, and do a good job of after-sales support;

6. Understand the company’s product situation and customer feedback, and report product problems to the team in a timely manner;

Job Requirements:

1. Bachelor degree or above, more than 2 years of pre-sale support experience is preferred;

2. Responsible, honest and reliable, hardworking, strong learning ability;

3. Can withstand work pressure, have teamwork spirit, and have a good sense of customer service;

4. Be competent for business trips;

* Please send your resume to the mailbox: shiling@it

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