In recent years, the hotel industry has widespread problems such as labor shortages and high labor costs in human resource management. In recent times, the hygiene and cleanliness of high-star hotels have been exposed from time to time, which has continuously aroused social concern. With the development of intelligent technology, the AI era has come. So, how about smart robots entering the hotel industry? Can it solve the problem of service quality such as labor shortage and cleaning services in hotels?
On August 26, 2021, it officially delivered the commercial cleaning robot iScrubbot M2 pro to Shangri-La Hotel, Zhoushan. After basic debugging, map building, and staff operation training, the robot can easily start operating in a fully intelligent mode the next day. Start the planning and execution of the hotel’s environmental cleaning work.
Cleaning area: hotel lobby, floor passage, corridor
Use area: about 8500㎡
Cleaning mode: low speed mode
Number of deployed units: 2
Manpower saving: 3 people
Full-scene cleaning expert-iScrubbot M2 pro, easily meets the cleaning needs of large-area environments It can identify glass, hollow iron horses, and one-meter noodles, which can pass through blind passages and electrical channel covers; large-capacity water tank, full power can clean 2000-4000m2, double brush plate and squeegee, bring excellent cleaning intelligent effect; body, water tank Integrated design, clever design adopts integrated rotomolding, which can avoid aging and corrosion caused by water leakage and short circuit, etc.; using intelligent obstacle avoidance algorithm, laser, 360-degree full-angle ultrasound, deep vision four guarantees, easy obstacle avoidance, and scenes Complicated can be accurately sensed and identified; the safe touch edge design not only needs to be cleaned, but also to ensure the safety of humans and machines; it can also be easily passed through in small spaces. The minimum working width is 1.2 meters and the narrowest door width that can be passed is 0.95 meters.
In the hotel industry under the influence of the epidemic, overall sales growth has declined, profits have narrowed, and the number of guests has significantly weakened. The traditional business model is facing new challenges. On the one hand, operators need effective cost control to break through the development bottleneck, and on the other hand they need to obtain a better customer experience. This requires hotels to actively explore the application of scientific and technological innovation hardware while doing a good job in the integration of online/offline channels. Data-based, intelligent, and standardized operation management is imperative.
As for commercial service robots, with the improvement of the technology and supply chain of various vertical fields, they will fully assume the important task of intelligent upgrading of the traditional service industry.